Privacy policy

• 1. Data Controller

  This web application (hereinafter, the “App”) is managed by Pepanimal, who acts as the controller of users' personal data.

  You can contact us at: info@pepanimal.com

• 2. Personal data we collect

  We collect and process the following personal data:

  • Name and email address when registering in the App.

  • Information voluntarily entered by the user in the pre-adoption form.

  • Content shared in the chat between the user and shelter members.

  Important: The user is responsible for the information they choose to share.

• 3. Purpose of data processing

  We use personal data to:

  • Manage user registration.

  • Process adoption requests and share them with relevant shelters.

  • Facilitate communication between users and shelters via chat.

  • Ensure the technical and secure functioning of the App.

• 4. Legal basis for processing

  The data processing is based on:

  • User consent, given by accepting this privacy policy during registration or when using the pre-adoption form.

  • The need to process data to manage adoption requests, which constitutes a quasi-contractual relationship between user and shelter.

• 5. Access to data

  Pre-adoption form data is only accessible to members of the shelter that published the requested animal.

  We do not share your data with third parties.

• 6. Data retention

  We retain your data while your account is active. You can delete your account at any time from your profile. Once deleted, all your data will be permanently erased.

• 7. User rights

  You have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete data.

  • Delete your account and data.

  • Withdraw your consent at any time.

  To exercise your rights, you can write to: info@pepanimal.com